Refund and Returns Policy

We value our customers and aim to provide the best quality imitation chains. Please read our return and refund policy carefully before making a purchase.

Returns

• Returns are accepted only if the product is damaged, defective, or incorrect.
• Customers must raise a return request within 48 hours of delivery.
• The product must be unused, unworn, and in original packaging with all tags intact.
• Due to hygiene and fashion jewelry standards, returns are not accepted for change of mind.

Non-Returnable Items

• Products damaged due to improper use or mishandling.
• Items without original packaging.
• Clearance or discounted items (unless damaged).

Refunds

• Once the returned item is received and inspected, the refund will be processed.
• Refunds will be issued to the original payment method within 5–7 business days.
• Shipping charges are non-refundable, unless the return is due to our error.

Exchange Policy

• Exchanges are allowed only for damaged or wrong products, subject to stock availability.